Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes your name, email address, phone number, payment information, and any other details you choose to share.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions. We may also use your information to send promotional communications, subject to your preferences.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. We may share your information with hosts when you make a booking, or with service providers who assist us in operating our platform, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our service may not function properly.
6. Your Rights
You have the right to access, update, or delete the personal information we hold about you. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date at the top. Your continued use of the platform after any changes constitutes your acceptance of the new policy.
If you have any questions about this Privacy Policy, please contact us.